About Ola Tech

4

Our story
Where is your shop?
What do you mean by affordable and sustainable?
What are your customer service hours?

Products

9

Can you tell me more about your products?
What’s included in the box?
What does refurbished mean?
What is the battery condition?
Do all devices work in Hong Kong?
Can I see a picture before purchasing?
Do you offer dual SIMs phones?
Can we uninstall the pre-installed apps?
Why is there no Internet? How to set up APN?

Orders

7

How to place an order?
What is your office address?
How to get to your office?
How can I collect the product after ordering?
Can I check the phone during pickup?
What is your office hours?
How do I cancel or change my order after I place it?

Payment

3

What are the available payment methods?
Can I pay with cash on delivery?
How does instalment payment work?

Shipping

1

When will I receive my order?

Warranty

1

What is Ola Tech’s Warranty Policy?

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How can I collect the product after ordering?

How can I collect the product after ordering?

We can ship it to your home/office address, or pick it up at over 3,000 SF Express stores/lockers/ convenience stores. You may also pick it up in person at our office.

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Updated on May 5, 2022

How to get to your office?Can I check the phone during pickup?

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We are the eco-friendly marketplace platform to buy refurbished & renewed tech.

Our mission? To make buying tech devices affordable to everyone while supporting worthy causes.

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